An update: I have talked to Epson technical support - excellent service by the way, and not too long waiting in telephone queues. They helped me through the process of checking the printer functions. The upshot was that the hardware was fine, and the problem was most probably down to a problem of the various generations of software not being quite in tune with each other. So - the recommendation was to update the drivers, update to CS3, and disable colour management in the printer. I have done all that, and also bought a profile maker and made a custom profile - so far only for the hahnemuhle bamboo paper, but the others will get done too.
The good news is it all works fine now, and at about £200 less than a new printer would have cost me.
|