After an original spell with AOL [because we have it at work] I swapped to Virgin a couple of years ago. Only real problem was being without broadband from the middle of December to the beginning of January this year -after 5 phone calls and promises which did'nt come to anything it returned the day after I filled in an on line satisfaction survey [using the pay as you go dial up option]. The promised refund never came. Other than that it's been pretty good. When I moved home I lost my BT low user phone line which, considering I make very few phone calls, made the quarterly phone bill plus 17.99 to Virgin a bit expensive. I'm just waiting to switch to Tiscali [cue lots of people telling me they're rubbish!] - 14.99 per month including line rental - only 2mb but I don't go in for downloading etc. so that's not a problem.
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