I too have had good trading experience with DigitalRev. I bought a Canon 100-400 lens with the promise of no import duty. This I was charged on delivery, because I paid by bank transfer, the £53 duty was repaid the next day into my bank on emailing a copy of the Import duty receipt to Digital Rev no qualms or problems. Even had a courtesy phone call the following day from their agent in London just to confirm I had received the money back and detailing how to contact him if I had any problems with the lens.
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