Sorry I am another spyder user.

Could well be a duff device but what may be worth checking is to see if the PC can see the hardware. Locate the Device manager window and look under usb devices when the Huey is pluged in.

Attached is example for Spyder device

Thanks Rob, I have just looked I am running XP, it's seeing that an item is plugged in but doesn't show what it is. When I unplug and plug it in it beeps ready to load so it's being detected in the port but the head of the unit isn't flashing like it should be. I think its dead, I have tried it on my laptop and on Mario Computer but with the same results.

I think I will go for the Spider 3 Pro, it looks more robust than the Huey, I will just wait on any user reviews. Its spoilt me having my monitors calibrated I don't think I could work on photos the way they look at the moment because I don't trust what I am seeing.

Christine, I have no 1st hand experience of the spyder 3 pro, but the product comparison chart suggests it can:
http://spyder.datacolor.com/s3compare.php

See also:
http://www.northlight-images.co.uk/r...pyder3pro.html

Thank Duncan, that's a good review and tells me all I need to know, It also has the ambient light measure which I find very useful.

Its £89 on Amazon so not much more than the Huey, I just hope the wiring is better.

I have not read the posts right through but recently I bought a new monitor (a Samsung) which was way too bright at default setting but otherwise looked great. However I shot a couple of pictures for a friends Golden Wedding to put in an album and when I printed them there was a strong colour cast. Nightmare so I bought a Spyder 3 Elite which also monitors background light. The difference is striking and a test print of a grey subject came out absolutely spot on for both colour and brightness on my Canon IP 6700D printer using Canon paper to reduce variables. Bliss and relief. Hope that helps. Windows XP by the way.

I have decided to go ahead and get the Spider 3 Pro. I don't think I will use some of the features that is with the elite, if I find in the future I do need them there is an option to upgrade.

Another calibrater to consider is 'eye-one display 2' a bit more expensive than most but a superb piece of kit.

Thanks Roy that's another one to consider but I think it will be the spider, I will do a comparison and see how it looks.

Hi Saphire

The Spyder 3 Pro is an upgrade from the Spder 2 Pro that I am using at present and I can swear to the excellence of that on several CRT and LCD monitors. A friend of mine has the Spyder 3 Pro version and obtains equally excellent results on both his CRT and LCD monitors, can highly recommend it. I must say that the Huey was never as highly regarded as the Spyder both on results and build quality.

Incidentally, the problem with your Huey sensor may just be a broken connection in the wiring, it may be possible to repair it. If you don't get any satisfaction from the manufacturers PM me.

nirofo.

Thank nirofo, I have ordered it now so hopefully I won't have to wait to long. Its not the colors I can't get right, that's the easy part, its my perception of the contrast and brightness I can't trust.

I also think its just a broken wire probably close to the sensor, that's the area that gets kinked when putting it back on the stand. I might have a look inside the sensor myself if I don't get a reply to my email and test each end to see if there is a break.