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-   -   Manufacturers warranty..processor only!?!? (https://www.worldphotographyforum.com/showthread.php?t=2851)

Al Tee 09-11-07 18:10

Manufacturers warranty..processor only!?!?
 
Can anyone advise please:
I'm buying my daughter a laptop in the £400 region for her college work. I've just been in to PC World, (UK), where they've tried to sell me their insurance for £9 per month. I was told that the, (any), manufacturers 12 month warranty only covers the processor, any other fault would be chargeable to repair! Is this correct? Is it legal?
Thanks,
Al.

Canis Vulpes 09-11-07 18:16

A warranty must cover the whole product. I think a bit of sales person blarney has come into this!

The only time I have known a limited warranty is when a product is left in continious use when sold in the domestic market i.e. 1 year warranty of a vacuum cleaner but providing normal use and not left on 24/7!

miketoll 09-11-07 19:57

Gosh Al, that is absolutely disgusting of PC world. Don't buy from them, there are plenty of on line sites which are cheaper and better.

steve2005 09-11-07 21:24

You have a statuatory 12 month full warranty by British law with the retailer of any product.
PC World are guilty of employing unknowledgable idiots. As an IT person I used to love going there to see who could tell me the most outrageous claims.
Do your research on-line and then look for an outlet you feel you can trust.
In my experience, if IT kit is to fail it will happen in the first 6 months and if treated well will give good service. When I buy a new Dell laptop at my workplace I purchase their 3 year accidental damage policy, which I have used on many occasions when laptops get dropped, etc.

Al Tee 10-11-07 09:26

Thanks to you all for the advice.
Al.


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