Lello is correct: faxes have nothing to do with broadband or any orther form of internet connection, except insofar as a fax (any fax, including the old-fashioned stand-alone paper-based fax machine) uses a sort of modem to transmit and recieve. It's not the same sort of modem that you use for dial-up internet, nor the sort that you use for ADSL broadband, nor the sort that you use for cable broadband - all these are different, the only thing they have in common is that they all MOdulate and DEModulate the signal - hence the term modem.
Nearly all ordianary dial-up modems made in the last 10 years or so are "fax-modems". The term implies that they are the sort of modem you use for faxing, but actually they are dual-purpose devices: an ordinary modem, plus the extra firmware to use the same hardware to send faxes as well. A more accurate term would be something like "telephone data modem/fax modem" but no-one ever bothers to express it that way.
Now, to practicalities. Can you dial out onto the internet using your modem, Dan? Or are you using broadband instead? Most desktop computers made these days don't even have a modem, as the majority of people are on broadband and will never use one. If you don't have one, they are very cheap (typically less than AU$30 for an internal one) and easy to install (depending on the brand - some of the cheapest ones are a bit tricky).
All modern modems come with the ability to fax as well, and last time I checked, they all come with some sort of faxing software.
Let us know if you have a modem, and if you do, go into the mdem properties in the Windows device manager and confirm that the "listen for dial tone" checkbox is NOT ticked. (Many, perhaps most, modems default to listening for a US dial tone which, of course, they will never ever get if you live in some other part of the world. So you switch that off and it works fine.)
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