Well everyone; thanks for the responses; blimey / phew, that got interesting last night!
It was interesting yet both pleasing & dissapointing to hear that many of you have the same opinion as ourselves, (JamieZ740 & me).
In the previous post Rob explains he's had virtually an identical experience to ourselves.
We sent a complaining email & letter to one of their top guys with the initials "C.L." a week ago. Guess what? Yep; no response, not even an acknoweldement they've received it! Why am I not surprised?
Staff training's also been mentioned. I seriously think that one of the main points that they are trained on is how to duck this way & dive the other to avoid having to comply with the offers in their adverts!
Anyway; thanks everyone for responding to this thread.
You never know, someone from Jessops Board of Directors might just read it & they might just kick some a***!
Al.
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