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Old 27-01-07, 21:53
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Joe Joe is offline  
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Join Date: Jan 2007
Location: Manchester, United Kingdom
Age: 52
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Lello,
As someone who works in a Jessops branch, your story horrifies me !!!!!!

To ask you to get a print out for us to use as a 'voucher' for that sale I feel is an inconvenience for any customer. BUT, to ask that of you, only to refuse you after you've been and got that printout is absolutely f***ing appalling! What are they playing about at???!
I would never EVER even dream of asking a customer to come back with a printout for that voucher sale unless I was absolutely sure I could honour what I was asking the customer to do. I would also apologise to the customer for asking for the printout in the first place (but that's another story)..even if the customer DOESN'T have a printout, it's an expensive and valuable sale, so I would probably still ask the shop manager to authorise that deal for you!



Lello,
IF you still want that D80, and you still want to use Jessops to get it, try this number;

Jessops customer liason (head office in Leicester) 0116 232 6111

Explain what happened to you, what a dissapointment it was, and that you went in to buy that D80 but was refused


Incidentally, one of the things the folks at the branch should have done for you is to phone their regional manager to make that deal for you (depending on the branch, but some store managers don't have the powers they use to)....I'm sure their regional manager would NOT be happy to hear what happened to you. We should be looking for reasons to sell to customers, not reasons to get them out of the store empty handed!

I was so sorry to read your posting,
I hope you get your D80......they're cracking cameras

Last edited by Joe; 27-01-07 at 22:02.
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