Thanks Clive, Duncan.
Duncan, orange have two ways of making websites, one is by using the online sitebuilder which is very limited and another which allows you to use your own software, I am doing the latter.
I have just managed to get Filezilla to work, what was wrong I left the advanced setting in default mode when it should have been set to active

, The software program I am using to create the site, doesn't have this setting to change so still can't up-load direct through that.
I have also downloaded Smartftp client to see if I can get online with that one but no go. At least now I can update without taking hours with Filezilla.