Christine,
I am trawling through the Adobe Forum and assuming you are still windows then I am in the Photoshop Windows section of that.
I cannot link to specific pages so you will have to follow this trail.
Wierd forum so duplicate each tab as you go and open links in the duplicate tab or on go back you will be at page 1 again.
Page14 has a query on pictures not displaying right ( poster - alaskangirl81 )
Click the link in the D Fosse reply, read and then go to the bottom of that page and click the link by D Fosse on that page.
All a bit techie but I will try to link that last page. Should work as its a Tech Note rather than forum query.
http://kb2.adobe.com/cps/404/kb404898.html
That worked. Hope it helps.
Don