Well 17 days down the line, the 1DS still hasn't arrived.
I was promised it within 10 days, but nothing appeared. I expected to be told it was the weather, however the excuse was that the shop have sent a 1D Mk3 to the warehouse and not a 1DS. They confirmed that this had been rectified and the 1DS would be on its way to me shortly. I gave them the benefit of the doubt and called again a couple of days later, to be told that the shop was now sending it to me direct and this would be despatched on the 20th. I called on the 20th to be told that the shop were sending it to the warehouse and that it would be despatched from there, this morning I was told that Customer services would call me back and this afternoon that a sales assistant would call me back. I'm still waiting. This afternoon I've written a suitable worded letter to the CEO of Jessops, basically telling him the company deserves all the misfortune it has suffered if this is how they treat their customers.
Tomorrow morning I will be call the customer help line and will be telling them where they can shove their 1DS Mk3.
I go back to what I said earlier in this thread, if Jessops disappeared from the High St, I would not shed a tear.
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