As Saphire. I use Picture cooler (full version) compliments of Ronnie Kroonenburg, and find it to be a good deal better than the NeatImage freeware version.
In fact I would say it's on a par with NeatImage full version, with just one drawback, no PS plug-in.
So you can only use it as a stand-alone program.
Duncan, I have never come across this problem.
http://members.chello.nl/r.kroonenberg2/