[nirofo]

It looks as though you've completely trashed your set up, I suggest the only way out of your predicament is to re-boot your computer with Windows XP (Home or Pro edition) and SP2. First of all, you need to back up all your files and photo's, make sure you have all the up to date drivers you need for your hardware, then format your hard drive, re-install Windows along with SP2 and all your other software. You need to install SP2, many software programs now rely on it and may not run properly without it, as you've found out with Symantec Norton, you can of course choose not to install it, but then you will be limiting yourself to only operating with old software. Incidentally, you don't have to run Norton with Windows automatic update swithched on, I have Norton and SP2 on my computer and it runs quite happily without automatic udate switched on!

nirofo.