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Some of the problems were quite serious such as reserving a camera, driving 30 miles to collect it, and finding it had been sold
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Items are usually reserved for up to seven days. In some cases this can be less...were you told this? and, did you ring to confirm your item before setting out?
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Or being given a £200 estimate for a camera and lens repair, paying, and then receiving the unrepaired camera and a cleaned lens.
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Was the camera then sent back for a free repair?. It is normal that any missed repair is done for free, and all repairs normally carry atleast a 3 month warranty...depending on the item, the manufacturer or repair agent doing the work.
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That was 10 years ago, and I was recently quoted £130 for a lens clean by a respected company.
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Repair prices have come down in general...which is perhaps one of the reasons why many small independant repairers don't exist anymore
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The latter is usually run by the owner and one or two assistants, and they know the items they sell, and can give advice, and let you try. Usually they know the going prices, so are competitive. Even when they are more expensive, it is worth paying a bit more for the service. I bought my scope from the RSPB at Sandy, who were very helpful
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What else do they sell? How long did they spend with you?....if their prices are that so competitive, will THEY be there in years to come?
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And since each shop is small, with a large range of point and shoot cameras plus higher end items, the staff cannot be expected to be knowledgeable.
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Many of the branches are as large as the Halfords next door!....just how many Jessops branches have you been to Leif? just the inner city town branches I guess??
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Maybe what they need is a chain of specialist photographic shops, with less shops, but more floor space and more range, and some specialist staff.
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These branches already exist
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I guess that is the niche occupied by specialist dealers such as Purdeys and Digital Depot, though it is very competitive as I can think of 2 that went bust.
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So, larger branches with greater range and more specialist staff is a bad idea then?? you contradict yourself
Does anyone have anything new to say, or are we copying and pasting comments from the last Jessop related thread?
Boring
