Not sure if I'm classed as a dipstick. I think my expectations of Canon are not unreasonable. I've spent, literally, tens of thousands over the years on camera equipment the majority of which has been Canon. So in return I would expect a reasonable level of quality when it comes to their after sales service.
In my recent frustration I contacted the majority of the UK based Camera magazines, I've had a response from 3. Surprisingly EOS magazine came back to me and said that they were astounded by the number of Canon users who have contacted them to say how disgruntled, like me, they are with Canon's attitude. However they did say that they had also received feed back that Nikon is not much better.
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