got my "quote" today ....
540 pounds to repair ! they are taking the mick ...
I told them I was completely gobsmacked that they'd expect a sensor to only last 14 months (and 4.5K photos) - and therefore even though out of warranty I had expected it to be repaired for free. They are getting a customer service guy to call me at work on Monday. I certainly after this treatment - whether they decide to fix it or not after argument next week (or the small claims if that doesn't work) - will never buy a Fuji again - left a very bad taste in my mouth.
by the way - sorry - the "fault found" - was a fault that required a new CCD sensor.
is it reasonable to only expect a sensor to last 14 months and 4500 photos ?
to make matters worse - I heard from somone else tonight - who dropped their Nikon D200 in a pool of water ! Nikon replaced the CCD, and serviced the camera for 100 pounds !
Feel so disappointed in Fuji - I hope I don't have to see them in court. For 50 quid as I'm very stubbon I'd do it whether I thought I'd win or loose - but I'd be fairly confident that I could prove that a Pro-camera should last more than 14 months.
cheers, Mark.
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