[Saphire]

Thanks Hugh. I have tried re-installing all the software but it still keep coming up with the same error, I have always used compatible inks and never had any problems, when it does print the pictures are lovely. Its this error which won't shift unless I push the paper physically through the rollers to get it started and that take a few tries. Once it has started its works. I have had the printer to bits and cleaned all the rollers in case anything was caught on them but there was nothing, every now and then the carraige bangs on the side.