When there was just the Jessop on Hinkley Road Leicester it was great. Then they expanded to have shops all over the place and things can be a bit hit or miss. Camera repair appears to have been contracted out and I had a OM10 stuck shutter fixed only for it go wrong about a year later and I don't reckon I'd put more than 12 films though it.
OTOH I've had good mail-order service from them, and they can be knowledgeable (but probably not on a Saturday afternoon). I was rather disappointed by the Hinkley Road Branch when I popped in again after a, mumbly-mumbly number of years, not the same place as I recalled at all, totally different atmosphere. Oh well!
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